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Feature Request
1326
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Under Review
15
Calls: AI Agent to Answer Inbound Calls
Feature Request
15
AI: AI Usage Statistics or Reporting
Feature Request
32
AI Agent: Qualify Lead
Feature Request
8
Calls: Enable business hours setting for WhatsApp calls within platform
Feature Request
66
Messages: Tab or drawer to see all files (media, image, documents) received from the contact
Feature Request
85
Internal Comment: Support file (e.g. image, docs) in internal comment
Feature Request
27
AI Agent: AI Closing Note Category and Summary
Feature Request
2
Salesforce: Contact Import
Feature Request
7
HubSpot: Activity Logging
Feature Request
5
Salesforce: Activity Logging
Feature Request
11
Workflows: Support HubSpot Actions
Feature Request
5
Workflow: Support Salesforce Action
Feature Request
14
HubSpot: Respond.io Action within HubSpot Workflows
Feature Request
8
Salesforce: Respond.io Action within Salesforce Flows
Feature Request
178
Scheduling: Meeting/Appointment Booking
Feature Request
11
Calls: Allow Multiparty Conferencing
Feature Request
9
Calls: Voicemail Setup
Feature Request
25
Calls: Automations through Integrations
Feature Request
172
Instagram: Enable Public Reply to comments
Feature Request
136
Facebook: Public Reply
Feature Request
Planned
69
Inbox: User collision detection among Users
Feature Request
129
Inbox: Typing Indicator to Contacts
Feature Request
16
AI Agent: Process image from knowledge source
Feature Request
25
Calls: AI Call Summary
Feature Request
9
AI: Knowledge Gap Report
Feature Request
39
AI Agent: Check Product Availability
Feature Request
7
AI Agent: Test AI Agent
Feature Request
46
AI Agent: Make HTTP calls
Feature Request
24
WhatsApp: Template Library
Feature Request
12
HubSpot: Support for Deals Object
Feature Request
6
Salesforce: Support for Lead Object
Feature Request
11
Salesforce: 1 Way Automatic Contact Creation from respond.io
Feature Request
36
Calls: Enable Call Transfer
Feature Request
12
HubSpot: 1 Way Automatic Contact Creation from respond.io
Feature Request
9
Salesforce: Two-Way Contact Info Sync
Feature Request
18
HubSpot: Two-Way Contact Info Sync
Feature Request
7
HubSpot: Manual Linking and Unlinking of Contacts
Feature Request
4
Salesforce: Manual Linking and Unlinking of Contacts
Feature Request
366
WhatsApp Coexistence: Import Chat History from WhatsApp Business App
Feature Request
144
Automatically close conversation after a defined period
Feature Request
33
Reports: Advanced Lifecycle Analytics and Visualization
Feature Request
18
Reports: Track Ad Costs and Contact Generation
Feature Request
40
Calls: Enable IVR integration and Call Queuing
Feature Request
In Progress
8
AI Agent: Wait for all Messages before replying
Feature Request
24
AI Agent: Support for Audio, Video & PDF Processing
Feature Request
6
Knowledge Source: Allow Uploading Multiple Knowledge Source
Feature Request
4
Knowledge Source: Advanced Crawl Configuration Options
Feature Request
50
Knowledge Source: Increasing Knowledge Source Character Limit
Feature Request
4
Knowledge Source: Support Multiple URLs per Website Source
Feature Request
3
Knowledge Source: Timeout Handling with Partial Crawl Preservation
Feature Request
3
Knowledge Source: Display Crawled Content for Each URL
Feature Request
12
New Channel: Telnyx sms
Feature Request
64
New Integration: n8n.cloud (n8n.io)
Feature Request
146
AI Agent: Process images from incoming messages
Feature Request
72
AI Agent: Custom objective
Feature Request
77
AI Agent: Recommend Product
Feature Request
18
AI Agent: Make internal actions
Feature Request
13
AI Agent: Frontdesk Assistant to Assign to Other Users
Feature Request
38
Calls: Call Transcription
Feature Request
43
AI Agent: Respond in user's language
Feature Request
60
Calls: Record and Playback Calls
Feature Request
24
Messenger: Support Messenger Calls
Feature Request
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