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Feature Request
1311
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Under Review
119
Messages: Typing Indicator to Contacts
Feature Request
14
Respond AI: AI Usage Statistics or Reporting
Feature Request
29
Respond AI: AI Agent - Qualify Lead
Feature Request
8
Calls: Enable business hours setting for WhatsApp calls within platform
Feature Request
64
Messages: Tab or drawer to see all files (media, image, documents) received from the contact
Feature Request
85
Internal Comment: Support file (e.g. image, docs) in internal comment
Feature Request
24
Respond AI: AI Closing Note Category and Summary
Feature Request
2
Salesforce: Contact Import
Feature Request
7
HubSpot: Activity Logging
Feature Request
5
Salesforce: Activity Logging
Feature Request
11
Workflows: Support HubSpot Actions
Feature Request
5
Workflow: Support Salesforce Action
Feature Request
14
HubSpot: Respond.io Action within HubSpot Workflows
Feature Request
8
Salesforce: Respond.io Action within Salesforce Flows
Feature Request
170
Scheduling: Meeting/Appointment Booking
Feature Request
11
Calls: Allow Multiparty Conferencing
Feature Request
9
Calls: Voicemail Setup
Feature Request
23
Calls: Automations and Workflows
Feature Request
171
Instagram: Enable Public Reply to comments
Feature Request
134
Facebook: Public Reply
Feature Request
Planned
14
Respond AI: Process image from knowledge source
Feature Request
23
Calls: AI Call Summary
Feature Request
9
Respond AI: Knowledge Gap Report
Feature Request
38
Respond AI: AI Agent - Check Product Availability
Feature Request
7
Respond AI: AI Agent – Test AI Agent
Feature Request
41
Respond AI: AI Agent - Make HTTP calls
Feature Request
22
WhatsApp: Template Library
Feature Request
11
HubSpot: Support for Deals Object
Feature Request
6
Salesforce: Support for Lead Object
Feature Request
10
Salesforce: 1 Way Automatic Contact Creation from respond.io
Feature Request
32
Calls: Enable Call Transfer
Feature Request
12
HubSpot: 1 Way Automatic Contact Creation from respond.io
Feature Request
8
Salesforce: Two-Way Contact Info Sync
Feature Request
16
HubSpot: Two-Way Contact Info Sync
Feature Request
7
HubSpot: Manual Linking and Unlinking of Contacts
Feature Request
4
Salesforce: Manual Linking and Unlinking of Contacts
Feature Request
364
WhatsApp Coexistence: Import Chat History from WhatsApp Business App
Feature Request
132
Automatically close conversation after a defined period
Feature Request
32
Reports: Advanced Lifecycle Analytics and Visualization
Feature Request
17
Reports: Track Ad Costs and Contact Generation
Feature Request
40
Calls: Enable IVR integration and Call Queuing
Feature Request
In Progress
3
Respond AI: Knowledge Source: Allow Uploading Multiple Knowledge Source
Feature Request
2
Respond AI: Knowledge Source: Advanced Crawl Configuration Options
Feature Request
43
Respond AI: Increasing Knowledge Source Character Limit
Feature Request
3
Respond AI: Knowledge Source: Support Multiple URLs per Website Source
Feature Request
2
Respond AI: Knowledge Source: Timeout Handling with Partial Crawl Preservation
Feature Request
2
Respond AI: Knowledge Source: Display Crawled Content for Each URL
Feature Request
10
New Channel: Telnyx sms
Feature Request
55
New Integration: n8n.cloud (n8n.io)
Feature Request
140
Respond AI: AI Agent - Process images from incoming messages
Feature Request
64
Respond AI: AI Agent - Custom objective
Feature Request
71
Respond AI: AI Agent - Recommend Product
Feature Request
12
Respond AI: AI Agent – Make internal actions
Feature Request
11
Respond AI: AI Agent – Frontdesk Assistant to Assign to Other Users
Feature Request
58
Mobile App: Support Channel Calls on the Mobile App
Feature Request
36
Calls: Call Transcription
Feature Request
38
Respond AI: Respond in user's language
Feature Request
56
Calls: Record and Playback Calls
Feature Request
24
Messenger: Support Messenger Calls
Feature Request
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