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Feature Request
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Feature Request
571
Roadmap
Under Review
13
New Channel: WhatsApp Cloud API
Feature Request
32
Reports: Don't count business hours in the "First Response Time" and "Average Resolution Time"
Feature Request
26
Workflow: Send WhatsApp Template with Ask a Question Feature
Feature Request
32
Option to Change Workspace's Icon
Feature Request
43
Multiple choice Buttons for WhatsApp
Feature Request
22
Custom Sidebar Integration: Get and Display External Data in Messaging Module
Feature Request
29
Broadcast: Target an Audience based on Contact Fields and Tags
Feature Request
85
Contacts API 2.0
Feature Request
24
Instagram: Do not trigger bot when mentioned in Instagram story
Feature Request
19
Workflow Step: Check Google Sheet (Lookup)
Feature Request
46
On import recognise existing contact and merge upon Import
Feature Request
46
Workflows: Trigger Workflow by an incoming API call (Webhook)
Feature Request
14
Workflows: Add Actions for the Trigger Contact Field Updated
Feature Request
21
Worfklows: Ability to Edit Workflows without Stopping Them
Feature Request
19
Workflow Reports: Ability to analyze the performance of workflow
Feature Request
95
Tag Manager
Feature Request
148
Block/Ban Contacts Feature
Feature Request
12
Email Channel: Add rich text editor
Feature Request
39
Allow Agent's Signature
Feature Request
30
Granular/Custom User Access Level (Permissions)
Feature Request
43
Growth Tools: Embeddable Contact Form for Website that creates contacts on respond.io
Feature Request
27
360dialog WhatsApp API: Mark Incoming Messages as read when a reply is sent
Feature Request
17
Dashboard: Adding pagination to the Merge Suggestions widget
Feature Request
99
New Channel: Google Business Messages
Feature Request
156
Add Platform UI Languages (e.g. Portuguese, Spanish, German, etc.)
Feature Request
Planned
18
Workflows: New Branch Condition "Last Incoming Message (Content)"
Feature Request
3
Vonage: Do not override the Status URL callback webhook when the channel is updated
Feature Request
52
Workflows: Channel Events Trigger
Feature Request
14
Viber Channel: Support For Viber Deeplinking
Feature Request
23
Data Export: Add Conversation ID to Messages
Feature Request
20
New Notification Preference: Send me notifications for contacts assigned to me or unassigned
Feature Request
78
Contact Field: Option to reorder (drag & arrange), hide, or make non-editable
Feature Request
51
New Channel: Email Outlook
Feature Request
130
Messages API 2.0
Feature Request
In Progress
13
Allow un-assign contacts manually
Feature Request
10
Workflow: Add un-assign contact as an event
Feature Request
9
Move to Monthly Active Contact (MAC) Pricing Model
Feature Request
108
Keep Contact Assignee after Close Conversation
Feature Request
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