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Feature Request
1282
Roadmap
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Under Review
23
Respond AI: AI Agent - Qualify Lead
Feature Request
5
Respond AI: AI Agent – Test AI Agent
Feature Request
34
Respond AI: AI Agent - Check Product Availability
Feature Request
7
Calls: Enable business hours setting for WhatsApp calls within platform
Feature Request
61
Messages: Tab or drawer to see all files (media, image, documents) received from the contact
Feature Request
82
Internal Comment: Support file (e.g. image, docs) in internal comment
Feature Request
21
Respond AI: AI Closing Note Category and Summary
Feature Request
2
Salesforce: Contact Import
Feature Request
7
HubSpot: Activity Logging
Feature Request
5
Salesforce: Activity Logging
Feature Request
9
Workflows: Support HubSpot Actions
Feature Request
5
Workflow: Support Salesforce Action
Feature Request
13
HubSpot: Respond.io Action within HubSpot Workflows
Feature Request
4
Salesforce: Respond.io Action within Salesforce Flows
Feature Request
165
Scheduling: Meeting/Appointment Booking
Feature Request
11
Calls: Allow Multiparty Conferencing
Feature Request
8
Calls: Voicemail Setup
Feature Request
16
Calls: Automations and Workflows
Feature Request
20
Calls: AI Call Summary
Feature Request
167
Instagram: Enable Public Reply to comments
Feature Request
131
Facebook: Public Reply
Feature Request
Planned
125
Respond AI: AI Agent - Process images from incoming messages
Feature Request
33
Respond AI: AI Agent - Make HTTP calls
Feature Request
19
WhatsApp: Template Library
Feature Request
9
HubSpot: Support for Deals Object
Feature Request
5
Salesforce: Support for Lead Object
Feature Request
9
Salesforce: 1 Way Automatic Contact Creation from respond.io
Feature Request
26
Calls: Enable Call Transfer
Feature Request
10
HubSpot: 1 Way Automatic Contact Creation from respond.io
Feature Request
7
Salesforce: Two-Way Contact Info Sync
Feature Request
15
HubSpot: Two-Way Contact Info Sync
Feature Request
6
HubSpot: Manual Linking and Unlinking of Contacts
Feature Request
3
Salesforce: Manual Linking and Unlinking of Contacts
Feature Request
360
WhatsApp Coexistence: Import Chat History from WhatsApp Business App
Feature Request
121
Automatically close conversation after a defined period
Feature Request
30
Reports: Advanced Lifecycle Analytics and Visualization
Feature Request
15
Reports: Track Ad Costs and Contact Generation
Feature Request
31
Calls: Enable IVR integration and Call Queuing
Feature Request
In Progress
54
Respond AI: AI Agent - Custom objective
Feature Request
68
Respond AI: AI Agent - Recommend Product
Feature Request
8
Respond AI: AI Agent – Make internal actions
Feature Request
8
Respond AI: AI Agent – Frontdesk Assistant to Assign to Other Users
Feature Request
50
Respond AI: Process data tables from knowledge source
Feature Request
11
Respond AI: Process image from knowledge source
Feature Request
5
TikTok Channel: TikTok QR Code / Direct Chat Link Support
Feature Request
50
Mobile App: Support Channel Calls on the Mobile App
Feature Request
31
Calls: Call Transcription
Feature Request
34
Respond AI: Respond in user's language
Feature Request
42
Respond AI: Enhance Knowledge Source Retrieval System
Feature Request
52
Calls: Record and Playback Calls
Feature Request
22
Messenger: Support Messenger Calls
Feature Request
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