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Feature Request
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Feature Request
616
Roadmap
Under Review
53
Custom Webhook For Incoming Messages
Feature Request
125
CRM: HubSpot Integration
Feature Request
26
Workflows: Drag and Drop multiple steps at the same time
Feature Request
54
Workflows: Delete a step without deleting all the steps below it
Feature Request
15
New Zapier Trigger: Closed Conversation
Feature Request
10
Workflows: Increase "Ask A Question" Character Limit
Feature Request
45
Reports: Don't count business hours in the "First Response Time" and "Average Resolution Time"
Feature Request
49
Workflows: Send WhatsApp Template with Ask a Question Feature
Feature Request
35
Option to Change Workspace's Icon
Feature Request
55
Multiple choice Buttons for WhatsApp
Feature Request
25
Custom Sidebar Integration: Get and Display External Data in Messages Module
Feature Request
37
Broadcast: Target an Audience based on Contact Fields and Tags
Feature Request
32
Instagram: Do not trigger bot when mentioned in Instagram story
Feature Request
23
Workflow Step: Check Google Sheet (Lookup)
Feature Request
53
Workflows: Trigger Workflow by an incoming API call (Webhook)
Feature Request
15
Workflows: Add Actions for the Trigger Contact Field Updated
Feature Request
35
Worfklows: Ability to Edit Workflows without Stopping Them
Feature Request
29
Workflow Reports: Ability to analyze the performance of workflow
Feature Request
117
Tag Manager
Feature Request
183
Block/Ban Contacts Feature
Feature Request
16
Email Channel: Add rich text editor
Feature Request
51
Allow Agent's Signature
Feature Request
35
Granular/Custom User Access Level (Permissions)
Feature Request
45
Growth Tools: Embeddable Contact Form for Website that creates contacts on respond.io
Feature Request
35
360dialog WhatsApp API: Mark Incoming Messages as read when a reply is sent
Feature Request
Planned
39
Assign contacts into different branches in workflows based on their response to broadcast
Feature Request
183
Manual Ejection of Workflow at Contacts Module (Stop Workflow for a Contact)
Feature Request
85
Zapier Integration: Improvements
Feature Request
77
Workflows: Channel Events Trigger
Feature Request
15
Viber Channel: Support For Viber Deeplinking
Feature Request
28
Data Export: Add Conversation ID to Messages
Feature Request
27
New Notification Preference: Send me notifications for contacts assigned to me or unassigned
Feature Request
96
Contact Field: Option to reorder (drag & arrange), hide, or make non-editable
Feature Request
52
New Channel: Email Outlook
Feature Request
In Progress
9
Trigger variables for "Conversation Closed" trigger: $conversation.last_assignment_time
Feature Request
39
Workflows: New Branch Condition "Last Incoming Message (Content)"
Feature Request
14
Workflows: Support using Workflow Variables in Multiple Choice of Ask a Question step
Feature Request
14
Workflows: Allow mentioning (tag) user using dynamic variables in "Add Comment" Workflow Step
Feature Request
32
Workflows: Allow more than 4 branches
Feature Request
16
API: Create custom fields via API
Feature Request
96
Contacts API 2.0
Feature Request
143
Messages API 2.0
Feature Request
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