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Feature Request

Help Center Request

Under Review

Calls: Enable Call Transfer and Forwarding

Feature Request

Calls: Allow Multiparty Conferencing

Feature Request

Calls: Voicemail Setup

Feature Request

Calls: Automations and Workflows

Feature Request

Calls: Call Transcription

Feature Request

Calls: AI Call Summary

Feature Request

Chat Import: Import Chat History from WhatsApp or WhatsApp Business

Feature Request

Instagram: Enable Public Reply to comments

Feature Request

Instagram: Support Instagram Private Replies

Feature Request

Facebook: Public Reply

Feature Request

Lifecycle: Reports

Feature Request

Planned

Calls: Record and Playback Calls

Feature Request

Reports: Show Reports and Insights on Call Activities

Feature Request

Email Digest for Lifecycle Recap Reports

Feature Request

Calls: Activity Logging

Feature Request

Settings: Improve Information Architecture of Settings

Feature Request

Calls: Enable core capabilities such as Assign , Unassign, and Mute

Feature Request

New Channel: VoIP (Inbound Call)

Feature Request

New Channel: VoIP (Outbound Call)

Feature Request

CRM: Salesforce Integration

Feature Request

Inbox: Filter conversations by unread and unreplied messages

Feature Request

In Progress

CRM: HubSpot Integration - Basics

Feature Request

Calls: Customizable Sound Notifications for Incoming Calls

Feature Request

Lifecycle: Add Won/Lost stage

Feature Request

Messenger: Support Messenger Calls

Feature Request

WhatsApp Call Billing

Feature Request

Settings: Dark Mode Feature for Desktop Web Platform

Feature Request

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