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Feature Request
977
Help Center Request
29
Roadmap
Filters
Under Review
322
Tag Manager
Feature Request
64
Respond AI: Summarize Conversations
Feature Request
196
CRM: HubSpot Integration
Feature Request
157
Messages: Support Sending Stickers (e.g. LINE, Whatsapp, etc.)
Feature Request
72
Workflows: Ability to select multiple steps
Feature Request
198
Workflows: Delete a step without deleting all the steps below it
Feature Request
108
Reports: Count only business hours in the "First Response Time", "Average Resolution Time" and "Assigned Time"
Feature Request
110
Workflows: Send WhatsApp Template with Ask a Question Feature
Feature Request
125
Messages: Improve multiple choice buttons for WhatsApp
Feature Request
44
Custom Sidebar Integration: Get and Display External Data in Messages Module
Feature Request
45
Workflow Step: Check Google Sheet (Lookup)
Feature Request
28
Workflows: Add Actions for the Trigger Contact Field Updated
Feature Request
84
Workflows: Ability to Edit Workflows without Stopping Them
Feature Request
70
Workflow Analytics: Ability to analyze the performance of workflow
Feature Request
118
Messages: Allow and display Agent's name (Signature)
Feature Request
36
Custom Field: Contact Field & Custom Field History
Feature Request
59
Messages: User collision detection among Users
Feature Request
155
Send Conversation Chat History via Email
Feature Request
66
Update Tags and Fields in Real-Time
Feature Request
49
New Custom Field Type: Date and Time ("17/07/2022 15:33:14")
Feature Request
Planned
15
Respond AI: Allow Other File Types for Adding Knowledge Sources
Feature Request
103
New Channel: Email Outlook
Feature Request
In Progress
39
AI Agent: AI Response to be in the Respective Language
Feature Request
48
WhatsApp Fees: Display more customer information in top-up receipt
Feature Request
13
Fields: Full language support
Feature Request
6
Teams: Increase the number of teams per workspace
Feature Request
58
AI Agent (New Branch): When AI unable to answer to Contact
Feature Request
65
AI Agent (New Branch): When Contact Asks to Speak to Human
Feature Request
10
AI Agent (Settings): Higher idle branch timer
Feature Request
19
AI Agent: Reduce message repetition
Feature Request
23
Respond AI: Knowledge Source Retrain/Refresh Website Data
Feature Request
21
Mobile app: Respond.io link to open the mobile app
Feature Request
437
Block/Ban Contacts Feature
Feature Request
266
WhatsApp Business API: Support for Commerce Messages (Catalog)
Feature Request
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