Issac Rosenberger
Business Problem:
Currently, it is difficult to search for contacts using only partial information, such as the last four digits of a phone number. This limitation impacts the efficiency of locating specific contacts and messages quickly.
Desired Outcome:
  • Implement a feature that allows users to search for contacts using partial phone numbers, such as the last four digits.
  • Enhance the message search functionality to support partial text searches.
  • Use Case: Users need to quickly locate contacts and messages without knowing the full phone number or exact message content.
Platform Limitation:
The current search functionality does not support partial searches for contacts or messages, making it challenging to find specific information efficiently.
Current Workaround:
Currently, users can use the filter option to search for contacts by the last four digits of their phone number. This can be done by filtering the contacts using the "Contact Field Phone Number contains" option with the 4 digits. While this isn't ideal, it provides a temporary solution.