Messenger: Support Messenger Calls
complete
Ahmed Nassar
Business problem:
- As a user, I want to be able to call my contacts and have them call me through the messenger, so that I can expand communication means and improve connectivity.
Desired outcome:
- Enable voice and video calls within the messenger.
- Allow seamless switching between text and calls.
- Enhance the communication experience for users.
Use Cases:
- Calling a contact directly from a chat conversation.
- Receiving incoming calls via the messenger.
The current workaround:
- N/A
N
Nabilah Binti Salleh
updated the status to
complete
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Messenger Call is LIVE! đ
Weâre thrilled to bring you Messenger Calls!
Make and receive calls straight from the platform, making your chats with customers more personal and effortless. đ
Note: Supported in all countries where Messenger business messaging is available. See the full list here.
Learn more about Messenger Calls here.
N
Nabilah Binti Salleh
Merged in a post:
Add the Messenger and Facebook calling system to Respond
Victor Rivas
It would be nice if since they already have WhatsApp, so that when customers call us, they can also have it on Messenger and Facebook, since we have a lot of customers who call us on those channels, so that the executives can answer it and the calls don't reach our cell phones.
Z
Zy
updated the status to
in progress
Messenger Call is now in CLOSE BETA
đWeâre thrilled to let you know that Messenger Call is coming to our platform!
Messenger Call is currently in closed beta and is supported in all countries where Messenger business messaging is currently available (with the current exception of ePD countries and the U.S.).
Once available, Messenger Call will allow you to make and receive calls directly from the platform, enabling more personalized and seamless customer interactions.
If you're interested in trying it Messenger Calls when it becomes more widely available, let us know by filling out the interest form here
đLearn more here
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S
Shi Hui
updated the status to
planned