Sending Voice Messages
It would be interesting for agents or collaborators to be able to respond to messages received from WhatsApp or Messenger, with voice or audio notes.
Including: Desktop Push Notifications More Notification preferences Browser Tap Notifications New Notification Centre design System Notification Centre More information on emails More Notification Sound control Please suggest More!
Messages API 2.0
The current Messages API does not support Template Messages on WhatsApp or Tagged Messages on Facebook. This request would involve adding: WhatsApp Template Messages over Messages API: https://docs.rocketbots.io/api-reference/messages-api Facebook Tagged Messages over Messages API: https://developers.facebook.com/docs/messenger-platform/send-messages/message-tags/
Add Webhook as an Automation Action
Please see here: https://d.pr/i/ftyfdZ We should be able to specify a webhook URL to send the information to, for any automation trigger. This will allow other services such as Integromat and Pabbly Connect to be also be used.
Disable bot when human chats with client
If I start talking to the client (I send messages from rocketbots), I'd like the bot to get automatically disabled so that it doesn't answer client messages for me and mess up the chat.
Flow Builder as Automation Action
We will be adding a way to create simple, visual flows for Automation to ease onboarding and guiding contacts through conversations.
Add/Import Contacts for WhatsApp and SMS Channels
Would be amazing if WhatsApp contacts could be imported through CSV files or Contacts API. That way a conversation could be started using a Template Message.
Show Facebook Profile link
Hello, If someone shared facebook album or advertise and ask something in the inbox, it do not display, so according to the image, if we can have something then it might save lot of time. Thank you.