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Wong Yi Teng
Business Problem
Currently, Respond.io does not support any integration with Cal.com, which limits teams from offering real-time scheduling capabilities during conversations. Without API-level access, users must manually manage bookings on the Cal.com platform — adding unnecessary friction to lead capture, support handoffs, and customer follow-ups. This manual process increases drop-off risk and slows down engagement.
Desired Outcome
  • Allow users to trigger bookings via Cal.com’s API.
  • Fetch available time slots connected to a Cal.com user or team account to display options dynamically.
  • Book meetings on behalf of customers from within Respond.io— no redirection to Cal.com required.