WhatsApp: Support Group Chats
Jerry (CEO)
The official WhatsApp API currently doesn't support Group Chats.
Other platforms supporting WhatsApp Groups use unofficial APIs that often break. We will consider building this feature once it is released officially for WhatsApp API.
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Important Note
:As of February 2026, Meta has released native Group Chat support through WhatsApp cloud API. However, there's significant restrictions at this time:
- It is not available for Coexistence users yet
Because of this, once Meta expands eligibility and releases full documentation for all account types, we can consider to move forward.
This is NOT a limitation on respond.io. This is a limitation set by Meta's team to all WhatsApp API accounts.
Batuhan Kablan
Can we use the Groups API without the coexistence and only for the API? Is it available? So if I do not need to have the coexistence, can I already use the Groups API feature?
N
Nabilah Binti Salleh
Batuhan Kablan: Hi! At the moment, both are unavailable on respond.io. We will be posting updates if there's any progress on this!
Pranay
Hello,
Joining in to support the Groups API integration within Respond.io
Hopefully Meta removes this limitation.
Thanks.
Samantha Hansen
Very vital for our business
Nathan Zalcberg
Would be critical for us
Alejandro Mezquita
Hello, on behalf of boxful technologies, we have a rise with this type of option to serve our customers, it would be fantastic if they can add this ASAP function within respond.io
A
Alyaa See
Hi Alejandro Mezquita Could you share a bit more on how you'd like to use Groups to serve your customers?
M
Mohammed Ali Ayad
This is a must need and would set respond io apart. We have 50 merchants and growing and for each merchant we have a whatsapp group that sets us apart from a comms standpoint. The inability to add API numbers to those groups means we cant scale our virtual assistant teams as they are currently added to these groups using their personal devices
A
Alyaa See
Hi Mohammed Ali Ayad thank you for laying this out so clearly. We really appreciate the context.
Meta has started rolling out native group chat support in early 2026, but it still has significant eligibility limits. It’s not available for Coexistence accounts yet and is currently focused on very high-volume senders.
We understand how valuable this would be for scaling your virtual assistant teams without relying on personal devices. We’ll keep tracking Meta’s rollout and update this request if there’s progress.
T
Toby Paige
Bumping this one - 100% need this feature please
S
Shi Hui
Toby Paige: Hi, could you share with us on how you would like to use Groups?
Merry Bees Admin
Pls consider building it.
N
Nabilah Binti Salleh
Merged in a post:
Having WhatsApp groups in respond.
Behnam Hamzehtash
JLL Tung
Please review this request feature!!
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