Reports: In Depth Metrics for Broadcasts (Broadcast Analytics)
complete
Ferney Beltrán
Broadcast Report
When programming a broadcast, you need to be able to measure the results of this action (and more now with Broadacast to Whatsapp), so that our customers know these messages:
- Are sent.
- Are received.
- Are read.
This would give a huge differential to the broadcast. Not only would it be sending by sending messages, but also measuring its impact. And added to the opening levels of these messages of 80%...
S
Shi Hui
complete
Visit the Reports module and discover the new Broadcast tab! This feature enables you to measure the performance and effectiveness of your campaigns more efficiently. You can obtain information on the total number of broadcast recipients, read rates, as well as the number of successful and failed broadcasts, total messages sent, and delivery statuses of your broadcast messages, including Sent, Delivered, Read, and Failed.
Breaking down broadcast analytics to a message level is possible too. In the Reports > Messages tab, simply click on
Add Filter
and search for the specific Broadcast Name
. This filter allows you to pinpoint the Contacts who have received or failed to receive your message in the chosen broadcast and the delivery status of your message for each Contact.Y
Yihui Chan
in progress
S
Shi Hui
planned
S
Shi Hui
Merged in a post:
Additional Broadcast Report
B
Bay Bay
We would like to get the following information in report dashboard.
- The remaining credits of broadcast messages
- Total Seen/Opened number by recipients
- Seen/Opened number rate of total recipients
- Total Click number by recipients
- Click rate of total recipients
- Error status of recipients
It would be good to see the above metrics to be reflected in each broadcast. please refer to the attached snapshots.
S
Shi Hui
Merged in a post:
Advanced Broadcast Reports
E
Eleonora Concetti
To have the following metrics on reports
Percent Seen
Percent Clicked
Percent Replied
Percent Interested
Percent Opted-Out
etc
Supreme Computers
Broadcast report
We Need a list of contacts that who are all read the broadcast message send by us?
B
Beyond Insights Team
Broadcast report
I hope the report will able to tell me
- what contact number had failed to be send out.
- What contact number received and read the message
Jerry (CEO)
Merged in a post:
Analytics: In Depth Metrics for Broadcasts
I
Imad Ahmed
We have Sent but other metrics would be nice to have too.
- Percent Seen
- Percent Clicked (links)
- Percent Replied
- Percent Interested
- Percent Opted-Out
- etc
A
Andrei Savitski
As for me, one of the main statistics we need to have is deliverability, i.e. who got our broadcasts and who didn't. In percent as well as by a contact
A
Andrei Savitski
Current statistics is very poor indeed. Those metrics mentioned by Low Win Au would be nice to have
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