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Reports: Breakdown "Conversations Opened" chart "by Channel"
in progress
Gerardo Salandra
The same way we add a "source" when a conversation is open, we can add a "channel", obviously, sometimes there won't be a channel (in case a user or automation opens it, those could just be "No Channel" or "None".
Gerardo Salandra
Related Post:
Reports: Breakdown "Contacts Added" chart "by Channel" https://respond.canny.io/feature-request/p/reports-breakdown-contacts-added-chart-by-channelActivity Feed
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Yihui Chan
in progress
S
Shi Hui
planned
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Shi Hui
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Shi Hui
Hi Roger Mora, can you tell us which reports do you want to be broken down by channels? 😃
R
Roger Mora
Shi Hui: We need a report to see which channels generate more request (Conversations)