Business Problem:
Business has to manually add contacts to a Google Sheet > Send Invites to contacts using Message Templates on the platform > Manually track responses (acceptance/rejection of invitation), and update RSVPs on the Google Sheet.
Pain Points:
The manual process is time consuming and error prone.
Context:
The business is using respond.io platform to send out invitations (using template message) to their contacts and managing the RSVPs manually on a google sheet, i.e., customer updates the google sheet manually based on the responses they get from the contact. The process of updating the google sheet with RSVPs needs to be automated.