Workflows: Ability to Edit Workflows without Stopping Them
We use respond.io to sell English courses. We have long workflows that send multiple automatic reminders to customers to complete assessments. Assessments are necessary to enroll into the course. Workflow can take up to 3 days. Right now it's impossible to change workflow because there are always contacts in this workflow. We do have shorter workflows as well, and still there is a risk that you eject someone when you stop them and they will be left in undetermined state.
1) Please at least update warning message on Stop button to show number of contacts in the workflow at the moment. This will partly solve issues for shorter workflows.
2) Please allow workflow versioning to support longer workflows.
Merged in a post:
Edit workflow without ejecting contacts from it
PHL 63 Admin
I want to modify the workflow for some changes. But I am afraid that all my saved contacts will be ejected from the workflow and disappear suddenly. Most importantly, I can't broadcast to my contacts due to modification of workflow. Please help in advance ASAP.
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