Workflow Analytics: Ability to analyze the performance of workflow
With the new workflow comes in place, adding the functionality for users to analyze and get insight on the performance of the workflow would be very helpful.
Ways of analyzing workflow
- The workflow heatmap which consists of the error/success rate, abandonments rate, traffic of branching and etc
- The workflow log which consists of all the audit log to keep track of the contact activities within a particular workflow
marked this post as
Is new workflow live?
Ankit Rungta: haha not yet, this is just in anticipation of the release :)