WhatsApp: Send Template Messages while a 24h Session is open
complete
B
Bernardo Gonzalez
Enable an option to send Template Messages (Text, Media & Interactive) while the Session Message is still open.
Jerry (CEO)
This will become more relevant in February when WhatsApp moves to conversation-based pricing. As the charges won't depend on the messages sent, we should allow agents to use Template Messages more freely.
S
Shi Hui
complete
Judging by the demand, this is going to be popular! Now you can send WhatsApp Message Template during conversations. Simply click on the WhatsApp Message Template icon at the bottom of the message composer and select the desired template đŹ . This is the messaging shorthand youâve been waiting for.
Jerry (CEO)
in progress
Jerry (CEO)
This will become more relevant in February when WhatsApp moves to conversation-based pricing. As the charges won't depend on the messages sent, we should allow agents to use Template Messages more freely.
Jerry (CEO)
under review