Trigger variables for "Conversation Closed" trigger: $conversation.last_assignment_time
complete
S
Shi Hui
To have $conversation.last_assignment_time trigger variable for "Conversation Closed" trigger.
There might be many assignments happened in a conversation. This variable should capture the time when the last assignment happened so it can be aligned with $conversation.assignee that is based on the last assignee of the conversation.
K
Ken Hoa Khoo
complete
🎉 Great news
$conversation.last_assignment_time trigger variable is available now. You can use this variable to capture the last assignment time in the conversation.
K
Ken Hoa Khoo
in progress
S
Shi Hui
under review