Business Problem:
Currently, Respond.io does not support detecting or capturing comments made during TikTok Live sessions. For businesses that use TikTok Lives as a key engagement channel, this is a missed opportunity to generate leads in real time. Without the ability to capture live comments, valuable customer intent signals and potential leads are lost.
Desired Outcome:
Enable the platform to detect and capture comments from TikTok Live sessions in real time. These comments should be treated as incoming messages and routed into the Inbox or Workflows for follow-up.