TikTok: Auto-Reply to DMs from Public Post Comments
Irving Ariel Anglon Arias
Business Problem:
Currently, businesses using TikTok cannot automatically initiate a direct message (DM) response based on specific wording in public post comments. This limitation affects engagement and lead conversion, as businesses must manually monitor and respond to comments requesting further contact.
Desired Outcome:
Enable businesses to automatically reply to a comment and send a DM if the comment contains predefined keywords or phrases. This feature should:
- Detect specific words in a comment (e.g., "Please contact me", "I need more info", "Interested")
- Reply publicly to acknowledge the request.
- Send a DM to the commenter with additional details or next steps.
N
Nabilah Binti Salleh
Merged in a post:
Tiktok DM Channel
I
Isaac Meneses
I recently launched an ad campaign on TikTok and discovered that we can receive DMs from prospectors. I’d like these DM messages to be integrated into Respond.io, just like Meta DMs are.