WE URGENTLY NEED A TAG MANAGER, TO MANAGE TAGS. RIGHT NOW IT'S UNBEATABLE
We need to be able to manage tags and delete them as all operators can add tags.
We should have an option to let Admin only create tags
and one option to manage tags.
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Lisa Makeover Guys
Tag management is important for:
1) Bulk remove tags from a group of contacts
2) Tags created should be evergreen where it's used over and over again. But without No.1 above, it forces us to create 1-off tags. But that will inevitably create a mountain list of unused tags and that is a terrible way of organising them. Hence also important to be able to remove them.
Lisa (The Makeover Guys)
On this feature it will be very helpful to also have a bulk remove tag since you guys already have a bulk assign tag. If said we assigned a tag and it has to be removed in the future to keep our system clean it will be very much time saving and also will be able to help us work efficiently. Removing tags one by one from the contacts is a hassle if a company has a large contact base.
Being able to count the tags by month will assist us to zoom in on our objectives of the chat
I vote up for this to get a priority! please add it