AI Agent: Respond in user's language
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Nabilah Binti Salleh
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🌍 Multilingual superpowers unlocked! Your AI Agent can now reply in the contact’s saved language because it has access to Contact Fields (like Language). Just tell it to check that field by ID or name—e.g., “Check contact field language / Language and reply in that language”—and you’re off to the races.
Learn more: https://respond.canny.io/changelog/all-new-ai-agents-have-arrived
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Shi Hui
in progress
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Nabilah Binti Salleh
Merged in a post:
Multilingual Greeting Template for Our Company
José Daniel Barbosa
We need a template that greets in multiple languages with a prompt from our company (using AI), as we provide customer service in various languages.
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Nabilah Binti Salleh
Hi José Daniel Barbosa, thank you for your request!
You can already route your contacts based on their preferred language through our Workflows, see here: https://help.respond.io/l/en/convert-leads/how-to-route-contacts-by-their-preferred-language
If you have any further use case you'd like to share regarding this request, please do share with us :)
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Nabilah Binti Salleh
Hi José Daniel Barbosa, I wanted to follow up and see if you could share any additional use cases related to your request.
Thank you!
Omar Elfishawi
agree