Pricing: Additional Workspaces as paid add-on
Marc Alemany
Business Problem
:For some businesses on the Growth plan, having access to more than one workspace is important for testing, separating teams, or managing different operational setups. However, the current jump from 1 workspace on Growth to 10 workspaces on Advanced is too large for customers who need only a small increase, not a full plan upgrade.
Without a flexible option for additional workspaces, Growth plan users may be forced to upgrade for a capability they need in moderation, while paying for other Advanced plan features that may not be relevant to their use case.
Desired Outcome
:Offer additional workspaces as a paid add-on to the Growth plan. This would:
- Give customers a more flexible path to scale workspace usage based on actual needs
- Let teams test or separate operations without requiring an upgrade to a higher-tier plan
- Improve packaging by allowing customers to pay for the specific capability they need, without bundling it with unrelated advanced features
Marc Alemany
Hello, Alyaa See
We have used Respond.io for years to chat with our Customers.
We'd like to test Respond.io to comunicate with our Suppliers too.
We think the best way to work with Customers and Suppliers is in two diferent workspaces.
A
Alyaa See
Hi Marc Alemany, could you share what you’d use the second workspace for — for example testing, separating teams or brands, or supporting a different workflow?
It would also help to understand why the current Growth plan isn’t meeting your needs today.
Any extra context would help us evaluate this request. Thanks again for raising this!