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Contact Field: Option to reorder (drag & arrange) and hide
complete
Lok Hin Au
My custom fields are really unorganized because of the random order I added them in. I want to have an option to reorder it nicely. I would also want to hide some custom fields in messaging module (e.g. only used for API or Workflows purposes) or prioritize those fields that have values to be shown.
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K
Ken Hoa Khoo
complete
You can customize your contact details view now! 🎉
In Settings > Workspace Settings > Contact Fields, click the Customize View button. Now you can reorder the fields or edit their visibility. Once the changes are saved, the new arrangement and visibility configuration will be reflected in the Contact Details Drawer for all Workspace Users
S
Shi Hui
in progress
J
Juan Araujo
Tambien por favor dar permisos para ver alguinos campos sensibles como el Telefono o el email, no permitir verlos en su totalidad a algunos usuarios, por ejemplo el telefono poder presentar los ultimos 4 digitos a algunos usuarios
S
Shi Hui
S
Shi Hui
Gerardo Salandra
B
Bernardo Gonzalez
P
Prime Kids Academy
One more thing i have highlighted to support. Even though i delete email and phone info from the contact information . Still you have the phone number that can be seen when you are messaging someone.u can see that in 360 Dialog field on right hand top corner which make the whole purpose of removing phone number from contact list useless. Hop this will be factored in as well
Prime Kids
Also, a good example could be I want to hide customer contact details like phone no and email. But we should have some functionality to hide or make read only fields based on our need. Every organization is different so it will help all
Prime Kids
Just to add we need to have the capability to make certain fields read only or hide..so that we can restricts what an agent can see and what they can edit. There has to be some control on data. Right now it is open for all
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