On import recognise existing contact and merge upon Import
complete
S
Shi Hui
complete
This was long-awaited! We have improved our Contact Import process for this use case and more! When you upload a CSV file for import, choose your desired action:
- Add New Contacts Only: Adds only new Contacts in the file without duplicating existing Contacts in your Workspace. (This is what you asked for!)
- Update Existing Contacts Only: Updates existing Contacts without adding new Contacts.
- Add and Update Contacts: Updates existing Contacts identified in the file and adds new Contacts.
- Add All Contacts Despite Duplicates: Adds all Contacts in the CSV file to your Workspace.
C
Chris Martin
Shi Hui: This is not yet complete. Still duplicating contacts as we add them. Merging 1 by 1 is a logistical nightmare for any team.
S
Shi Hui
in progress
The team is working on improving the contact import process to support this feature. We are expecting it to be released by this quarter, stay tuned!🌟
Ankit Rungta
True, badly required. Is it under progress still or not?
Tecnosystem Io
We need this
Jerry (CEO)
Merged in a post:
When do I bulk add contacts
Respond Ostengo
When you write a massively added contact, the platform does not detect it automatically. He tells me that I have to unify him. Before I could upload a contact and tell him that he belongs to a channel and he would automatically tell me the data
T
Tiago Félix
Must to have, maybe i will need to find another provider only because this... all my contacts are duplicated.
R
Riaan Le Roux
This should be non-negotiable. Shouldn't even be called a feature. It shouldn't even need to be requested... it should have been there from the beginning :P
Jerry (CEO)
under review
Luiz Pinheiro
This feature should be unconditional I wont be surprised if there's a competitor out there with this feature already or planning to launch it. I would jump ship in an instance if I find out there's another platform with this feature.