Notification Improvements
complete
Mei Wei
complete
We were aware of the limitations of the previous notification and we had a good look at it. It took us a while to build this one with all the plannings and adoption of new technologies. With that, we scraped off the existing system and designed a brand new notification system in view of a better use of notifications for our customers. Some of the inclusive features to highlight here is:-
New Notification Channel - Desktop Notifications
Oh yes, we heard you! We managed to pack in this feature in line with our new notification system. Once you have allowed notifications from your browser, you should be able to receive desktop notifications whenever you are inactive on the platform.
Redesigned Notification Center
Check out the new Notification Center. Now you can treat it as your task manager where you can archive any of items that do not require your attention anymore. This way you can manage your pending task efficiently so that you won't miss out on anything important.
Improved Notification Preferences
We know everyone has a different preference for receiving notifications and that's why we will give you the upper hand to manage your own notification preferences. For each notification channel, you can select from different options of what type of notification you would like to receive. With a personalized notification preference, we hope you can receive meaningful notifications in an efficient manner.
Meaningful Notification Content
We put in a lot of thoughts to come up with the most meaningful content. From notification title to email contents, we want to make sure our users can understand and get to what they want just by interacting with the notifications without going deep into the issue.
New infrastructure to handle Notifications
On a daily basis, our system sent thousands of notifications to our users of the platform. In order to ensure reliability, we purposely built a new infrastructure to handle notifications only and nothing else. We want to make sure the notifications are sent to our users so that they can perform their tasks when necessary. With this new infrastructure in place, we are looking forward to better handle any notifications related in a more efficient manner.
Read here for more information on how to manage your notification preferences!
T
Tobias Helberg
It should be possible to activate mobile notifications and disable email notifications. Right now you can only disable and enable both at the same time.
J
Juan Hernández
We are having problems with the refresh dashboard notification in the web and in the app.. When do you plan to release this improvements in november???
J
Jose A Roiz Hernandez
you need improve this urgent.
T
TEAV SOVANDARA
The alert should be able to customize like ringtone
Gerardo Salandra
Gerardo Salandra
in progress
George Mekhrin
- Live dashboard update would be nice.
- Sound notifications are not working properly
- Android notifications are not working at all
- Maybe you can add an option to link your personal telegram/whatsapp account for recieving instant notifications? It works better than e-mail.
<3
J
Jon Kornik
Please add push notifications for the mobile app. We need to provide timely customer support wherever we are, and this is a critical feature for us.
D
Danielle Kohn
Jon Kornik: Seconded - this is a vital feature. Without immediate push notifications we have no idea if customers need assistance and therefore we cannot respond effectively.
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