Business problem:
Plato is a popular CRM among clinics. As a clinic owner, I want to have all my patient information and contact information synced with Respond to organize and track conversations and send follow-ups or reminders when needed.
Desired outcome:
  • Seamless integration between Plato and respond.io.
  • Real-time tracking of conversations and maintaining patient information in both platforms.
Use Cases:
  • Automatically send reminders or follow ups to patients through Respond based on the dates set up in Plato.
The current workaround: Zapier/Make