Juan Quezada
Business Problem:
Teams using Odoo as their primary CRM need a seamless way to sync leads and customer data with respond.io. Without a native integration, agents must rely on manual updates or custom workarounds, which increases operational overhead and the risk of data inconsistency.
Desired Outcome:
  • Provide a native integration between respond.io and Odoo that allows:
  • Automatic syncing of leads and contacts between respond.io and Odoo.
  • Triggering respond.io workflows based on Odoo events (e.g. lead creation, stage updates).
  • Sending conversation data, statuses, and outcomes back to Odoo for complete CRM visibility.