New Channel: Telnyx sms
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Business Problem:
Many businesses rely on Telnyx as their SMS provider. However, respond.io currently does not support Telnyx as a messaging channel. This forces users to manage SMS communications outside the platform, leading to fragmented workflows.
Desired Outcome:
Support Telnyx SMS as a native channel in respond.io, allowing users to send and receive SMS messages directly through the platform. This integration should provide access to core features such as Inbox messaging, automation workflows, and analytics—streamlining communication and improving operational efficiency.
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Nabilah Binti Salleh
marked this post as
complete
Telnyx SMS Channel is LIVE! 💬📞
You can now
send and receive SMS via Telnyx
—completing the Telnyx experience alongside Calls on respond.io. 🎉This update gives you:
- 🔗 One setup, double the reach→ manage both Voice + SMS in a single Telnyx connection
- 🌍 Fast, affordable messaging→ send and receive SMS worldwide with dependable delivery
- 🗂 Unified conversations→ SMS messages appear in the same Inbox view, giving your team full context
✅ Available on both Web & Mobile for all Telnyx users
Need help? Visit our Help Center or reach out to support. 🚀
N
Nabilah Binti Salleh
marked this post as
in progress
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Nabilah Binti Salleh
marked this post as
planned