Messenger: Allow Image or Video Attachments in Templates for Broadcast
S
Sarah Goh
Business problem
As a user, I want to be able to use Messenger to broadcast sending updates, promotions, and announcements to customers so that I can send new product launch announcements with product images and promotion campaigns with visual banners. Today, templates support text but do not support media attachments.
Desired Outcome
Allow users to attach images or videos directly inside Messenger templates used for broadcast.
Use cases
-Send product launch announcements with product images
-Send promotion campaigns with visual banners or short videos