A
Aman Gupta
Business problem:
  • Users cannot see the responses of an interactive ad campaign in our Message module.
Desired outcome:
  • The selected value in a Facebook ad, where forms are allowed or used should be displayed on the platform once the conversation has begun.
Platform limitation:
  • When a contact chooses an option from an interactive Ad form, the selected choice from the Ads form isn't shown in our Messaging module but it is shown in the FB suite inbox.