Messages: Option to Mark as Read/Unread
N
Nabilah Binti Salleh
Merged in a post:
Unread message
B
Bibin Chandran
My team really needs this feature, as they are working together while handling multiple clients at the same time, with supervisors monitoring. It is also very important to have the ability to delete accidentally sent messages
Jaime Cárdenas Castro
Absolutely! Sometimes my reservation team is too busy with urgent conversations. They like to quickly read the conversation and mark it as unread so they can review it later after dealing with the more urgent staff.
Leidy Vargas
Please we need them to implement this feature!
Teresa Martinez
I can't see the times when they add this feature, it would help us a lot!
Adriana
It's a basic function that should be there!
Diego Martínez Tagle
Key, is basic function in any funnel.
Amalia Putrieka
Merged in a post:
Make messages unread again to keep track on the messages you still have to answer.
Jeffrey Meijer
No additional details needed right. Makes sense like every other chat program.
Jay Lim
Can't wait to have this. It's been 5 years since this feature request was made... Meta Business Suite could do this, and literally every other messaging app..
Provalores SA
I would like to be able to mark the conversation as unread
H
Hugo Estrela
It would be very interesting if there was a button or function to mark messages as "Unread" like in an email box so that other agents can see that that message box is in fact as "unread"
Load More
→