Instagram: Allow Story Replies to open a conversation on respond.io
Ahmed Nassar
Business problem:
- As a social media manager, I want Instagram Story Replies to open a conversation in the messages module on Respond.io, so that I can efficiently manage and respond to story engagement directly through the platform.
Desired outcome:
Integration of Instagram Story Replies into the Respond.io messaging module to open a conversation.
This is to help the streamlined handling of Instagram engagement and enhance response capabilities for story interactions.
Use Cases:
- Facilitating direct communication with users who engage with Instagram Stories.
- Improving the efficiency of managing and responding to social media interactions.
The current workaround:
- N/A
K
Karell Wynter
I was wondering why the messages werent coming through now I know. You all need to upgrade the functionality of this platform to resemble the actual operations or you may start loosing clients.
Valeriy Vetrov
This is so stupid, we are using respond platfom to mannage all correspondance with clients in one place, which is very good. But in case if client sends me a question replying to my story i can't see his message in respond platform? So how i can know, that i have new message from him.
Is that mean that i need double check direct messages via my phone? so why i need to use respond io platform
M
Mohammed Nazar
I want to open story replies