Contact: Add multivalue custom fields to contacts
P
Paolo Campanella
Business Problem:
Users need to link multiple related pieces of information, such as URLs from an issue management system, to a single contact. The current system does not support multivalue custom fields, limiting the ability to track multiple related items efficiently.
Desired Outcome:
- Multivalue Custom Fields: Implement the ability to add custom fields that support multiple values for contacts.
- Use Case: For instance, a user could add a custom field that contains a list of URLs related to open issues in an external issue management system. This allows for comprehensive tracking and easy reference without switching between systems.
- Flexible Data Types: Support various data types (e.g., string, number) as multivalue fields to accommodate different use cases.
Current Workaround:
Users currently have to create multiple single-value fields or manually compile related information outside the platform, which is time-consuming and less efficient.
N
Nabilah Binti Salleh
Merged in a post:
more type contact fields
A
A A
We need to add new types of input options:
Multiple choice, not just a single selection.
A text area similar to text but allowing more lines, useful for adding a summary of the work and tracking.
The ability to upload a file or video for quicker reference.
N
Nabilah Binti Salleh
Hi there A A- thank you for your request. To understand your request better, could you share with us what use case you are trying to solve?
Looking forward to your response!