Calls: Call Transcription
in progress
Ahmed Nassar
Business Problem:
- As a manager, I want call transcription capabilities, so that I can have accurate, searchable records of conversations for reference and training purposes.
Desired Outcome:
- Real-time transcription during calls.
- Accurate, formatted transcripts available immediately after calls.
Use Cases:
- Record keeping for client interactions.
- Generating transcript archives for team collaboration.
The Current Workaround:
- N/A
N
Nabilah Binti Salleh
Merged in a post:
AI for WhatsApp or Voip calls
Smartbot LA
Be able to use AI Agents to automate incoming or outgoing calls, whether via WhatsApp or the Voip channel. In addition to being able to transcribe them and generate summaries
S
Shi Hui
in progress
Ahmed Nassar
planned
Y
Yihui Chan
under review