AI Prompt: Support Traditional Chinese
B
Billy Law
Business Problem:
Currently, the AI Prompt translation feature in respond.io only supports Simplified Chinese, which does not meet the needs of users and businesses communicating with audiences in Hong Kong, where Traditional Chinese is the standard.
This limitation affects communication accuracy, cultural relevance, and customer experience for businesses operating in or targeting the Hong Kong market.
Desired Outcome:
Add support for Traditional Chinese (Hong Kong) in the AI Prompt translation feature to allow:
- Accurate and localized translations for messages intended for Hong Kong audiences
- Better alignment with regional language preferences
- Enhanced professionalism and cultural sensitivity in communication
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Wilson Tan
Hi Billy Law. Thank you for the Feature Request. You can customise an AI Prompt to achieve this translation. Head to Workspace Settings > Respond AI > AI Prompt, and create a custom AI Prompt to translate to Traditional Chinese. Remember to turn it on too
We will also work towards including this in our translation feature. Apologies for this inconvenience! Otherwise, 感谢您的反馈!