AI Agent: Recommend Product
in progress
Z
Zy
Business Problem:
Our platform currently lacks a personalized product recommendation feature. This absence limits our ability to guide customers towards products that best suit their needs and preferences, potentially leading to missed sales opportunities and reduced customer satisfaction.
Desired Outcome:
Implement a new AI Agent objective that suggest relevant products based on Contact's conversation. This objective should improve user experience by offering tailored suggestions, increasing the likelihood of purchases, enhancing customer engagement and able to capturing intent after recommending products.
Use case (Convert):
This feature clearly shines in the Convert phase. You're already engaging the customer—they’ve reached out or responded—and now it's time to seal the deal. The AI doesn’t just inform; it persuades. It uses the context of the chat to:
Recognize buying signals
- Suggest products that align with the customer’s use case
- Help the customer make a confident, informed buying decision
So, you're not just solving for engagement—you’re solving for revenue.
N
Nabilah Binti Salleh
Merged in a post:
Request for Avatar IA Integration in Chatbot for Web Widget
M
Manuel Dzib
Dear Respond.io team,
I would like to request the integration or a new function of an artificial intelligence avatar within our chatbot to be used in the web widget of our page. The idea is to provide a more personalized and visually appealing interactive experience for our users.
This avatar should be able to interact fluidly with visitors, answer common questions and guide users efficiently through our services or products. In addition, we would like the avatar to be able to align with the visual identity of our brand.
N
Nabilah Binti Salleh
in progress
S
Shi Hui
planned