Add/Import Contacts for WhatsApp and SMS Channels
complete
Mei Wei
complete
Oh yes, now you can add a single contact or import multiple contacts to channels that use phone number and email as the primary identifier. You can now initiate conversations with your contacts on the platform and in addition to that, you can also send a broadcast to new contacts too!
(Selected channels only)
Another bonus is you can also sync your contacts to the platform so that you can identify them quickly when they send you a message. Learn more here and start importing contacts to your space!
H
Hugo Díaz
Mei Wei: OMG, Thanks!
Gerardo Salandra
in progress
It's coming :)
Gerardo Salandra
Gerardo Salandra
Merged in a post:
Import Contacts for Twilio SMS & Future SMS Channels
Books Baba
Unlike Messaging Apps, SMS does not require the contact to send the first message.
This feature should be enabled in Settings > Channels. When Twilio SMS is connected you should be able to press a little icon that allows you to import a CSV.
Once imported you should be able to find contacts in the contacts or messaging modules or send them broadcasts.
Gerardo Salandra
Gerardo Salandra
planned
Gerardo Salandra
A
Andrei Savitski
We need to have a solid solution for importing/exporting contacts and messages history to/from respond.io platform. For now, this process has very few possibilities. Also, it would be fantastic to have direct connection to Zoho and wider API possibilities (messages history, tags exporting, etc,)
W
Will L
Really needing this feature for all the channels.
Michael Stiller
This is to build a more detailed contact list. First for SMS delivery, later for addressing specific contact groups by specific channels using tags and custom fields.
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