Add "URL" As a Custom Field Type
complete
Mei Wei
complete
Another feature request and checked! Now you can add contact fields of type URL and the platform will validate to make sure it is a valid link. On top of that, we also included a quick button in the Contact Details so you can navigate to the link quickly.
Hassan Ahmed
in progress
Jerry (CEO)
Merged in a post:
Custom Field as link
Support Team
Can you add link instead on textbox entry and when click to open new tab.
we are using API to set this link URL and need the agent to click on it for show more details in new Tab
please advise
Support Team
Jerry (CEO)
planned
Ferney Beltrán
It would be very useful if, when making a survey, the visitor could respond by sending an image or photograph and a url would be saved in the field. Ideal for requesting medical formulas, identification documents, payment receipts, invoices, etc. This will avoid having to search the chat history for the image sent.
V
Viktor Nagornyy
Yes please.
Jerry (CEO)
Merged in a post:
Insert hyperlink inside a survey question prompt
D
Derek Cummings
It would be useful to be able to insert a hyperlink into surveys, like in the question prompt for uses such as linking to an external FAQ.
Jerry (CEO)
under review