Access Levels: Restrict To Specific Channels
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Carlos Perez
This feature is completely necessary. Do you have an approximate time for release?
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Nabilah Binti Salleh
Carlos Perez: Hi, thank you for your feedback! We understand how important this feature is for assigning specific channels to users. While we don’t have an exact timeline to share at the moment, we’ll keep you updated as soon as there’s progress.
We appreciate your patience and input—feel free to share any specific use cases that would help us better understand your needs!
M
Michelle Scarborough
This is very important to have, in order to assign specific channels to users, when do we have it?
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Nabilah Binti Salleh
Michelle Scarborough: Hi, thank you for your feedback! We understand how important this feature is for assigning specific channels to users. While we don’t have an exact timeline to share at the moment, we’ll keep you updated as soon as there’s progress.
We appreciate your patience and input—feel free to share any specific use cases that would help us better understand your needs!
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Admin CRM
It is worrying that lately, when I have requested a solution to a specific issue with the operation of the platform, the answer is that they do not have this option and do not provide alternatives, or even worse, the need for a function is evident and we are going for a year and it is not even in the process of implementation. There is evidence of a low quality of service, in response to new requirements, based on new features or improvements detected and reported to Respondio.
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Admin CRM
It's a long time, so that we don't currently have a solution, we're talking about almost 10 months
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Admin CRM
You refer me to a link, where they request the same thing that I require, and still no solution? according to what I can see this request was made since January? and still no solution, is that so, or did I misunderstand?
Respond Ostengo
Very necessary
玖鼎值班 姗姗
want this function，because we have many department
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Gianluca Moretti
i'm looking exactly at this. i need to add a second whatsapp channel and restrict agent to use only the proper channel