Internal collaboration just got smarter! You can now
automatically summarize conversations
in internal comments
and closing notes
—perfect for handovers, escalations, and tracking.Here’s what’s new:
- ✨ One-click summaries– Generate clear, bullet-point overviews of any conversation
- 💬 AI Prompts in comments– Refine tone, fix grammar, simplify, translate, or apply custom prompts
- ⏱️ Faster collaboration– Save time and keep everyone aligned with clearer notes
Learn more here.
And if you’re using the
AI Agent Step
in your Workflows, it’s now powered by GPT-4.1!
This means:
- 🧠 Sharper comprehension– GPT-4.1 follows instructions more precisely
- 🎯 More predictable behavior– Expect more literal interpretations of your prompts
- ⚙️ Easier to refine– A single, clearly defined sentence is often enough to adjust tone or behavior
We recommend reviewing your AI Agent persona or prompt if responses seem different than before. GPT-4.1 is highly responsive to clear, well-defined instructions, and small tweaks can make a big difference.