new
Reach customers with Facebook message templates

You can now start conversations on Messenger using Facebook message templates
—a new, compliant way to send important updates and notifications to your Contacts.
With Facebook message templates, you can:
Proactively message your Contacts
 using approved templates.
Continue outbound communication confidently
, even as message tags are being phased out.
Stay aligned with Facebook’s latest messaging policies
 while reaching customers at the right time.
This new message templates now serves as your go-to option for use cases previously handled with message tags.
Learn more about Facebook message templates.