Falamos Português! 🎉
Portuguese is now available on respond.io. You can switch your platform language to Portuguese by going to
Settings > Personal Settings > Profile > Language. 🇵🇹
We’ll be launching more new languages in the coming months, so look out for our updates. Have a preferred language you’d like to see on the platform? Vote for it here and we just might add it. 😉
Better Security 🔐: You Are in Good Hands
We have made significant upgrades to our security infrastructure, including improving password requirements. Existing users will need to follow these new requirements when they request a password change.
Fallback Display for Unsupported Message Types
We now have a fallback display for unsupported message types on the platform. Previously, certain message types such as Contact Cards and Stickers would not be displayed at all so you wouldn’t know if a Contact had messaged you.
Now, these messages will be shown as a fallback display with access to the JSON payload. This will let you see the message type and, if you can understand JSON, interpret the message.
Improvements Across Popular Channels💪
- Facebook Messenger: Thread control on the platform has been improved to ensure that outgoing messages can always be sent from respond.io
- Instagram: Story Mentions will no longer be shown as messages to prevent them from opening a conversation each time. Instead, they will be shown as Contact Events.
- WhatsApp Cloud API & 360 Dialog: 360dialog’s broadcast rate limit has been doubled from 10 messages per second to 20 while Cloud API’s has been raised from 10 to 80.