AI Assist can now use images and PDFs as part of the conversation context, giving it a complete view of the information your Contacts share.
Benefits:
- More accurate responses— AI Assist can now reference content in images or PDFs to deliver clearer, more relevant answers.
- Deeper understanding of customer messages— Screenshots, documents, and forms are fully interpreted, including visual context.
- Fewer follow-ups, faster resolutions— With better first-response accuracy, conversations flow smoothly without unnecessary back-and-forth.
Enjoy smarter, more complete replies, now powered by all the context your customers share.