
AI Agents can now leave internal comments in conversations, so your team gets the right context without digging through chat history.
Whatโs new
๐
Add comment action
: Let AI Agents post internal notes directly in the Inbox (great for handoffs and escalations).๐
Clearer team context
: Capture key details like intent, summary, and next steps in a single comment.๐ฃ
Optional @mentions
: Tag specific teammates in the comment when you need attention on a conversation.Learn how to set it up here.