Workflows: Add un-assign contact as an event
complete
S
Shi Hui
Currently, when a contact gets assigned by Workflow, an event will get created and shown in the messaging module (refer to the example attached). However, when a contact gets unassigned, there is no event created and shown.
It will be great if un-assign contact also gets to create an event.
E.g. Unassigned by Automation Workflow Onboarding - Today at 10.00 AM
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Faeez M. Noor
updated the status to
complete
We have added Unassign Contact as an event when contacts are unassigned by Workflows.
You can view this in your Conversation Window or the Contact Activity tab.
Read more about this release here: https://respond.canny.io/changelog/conversations-are-no-longer-unassigned-when-closed
Jerry (CEO)
updated the status to
in progress
S
Shi Hui
updated the status to
planned