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CRM: Salesforce Integration
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Bernardo Gonzalez
Salesforce is the most widely used CRM in the world and suits companies in most business segments.
An integration with Salesforce should allow your agents to work with message requests from messaging apps and social networks directly in Salesforce. The work process with the omnichannel message requests is the same as with standard Salesforce cases.
Activity
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Feargal Harris
When will this be complete? It should be used somehow with slack in Salesforce really.
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Shi Hui
Hi Feargal Harris, we are currently working on some other higher priority items. We will look into this integration in the near future =)
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Jason Osorio
Shi Hui: What can be a higher priority than connecting to the most popular CRM tool out there.
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Auditoria BP
A hoy, teniendo APIs propias, HTTP Request o integraciones con make.com, que en teoría permiten la integración entre respond.io y Salesforce, seria estratégico desarrollar una integración con este CRM. Salesforce ya integra WhatsApp...
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Chris Elder
If not Salesforce integration natively - at least allow Zapier the ability to trigger an event from a conversation that has been marked done. We could then push into Salesforce as a custom record.
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Chris Elder
Can we pls get access to this feature? We really need it as important customer information is living in a different system to where our sales and services teams work (Salesforce).
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Joel Rankin
This would make Respond.io a killer app!
Botster Bot
Me gustaria que este disponible a la brevedad.
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Chris Elder
Would also like to try this integration ASAP.
Mario De
Hi.. I'd like try this integration