Developer API: Retrieve a list of messages of a Contact based on a Specified Timeframe | Voters

Developer API: Retrieve a list of messages of a Contact based on a Specified Timeframe

Bernardo Gonzalez

Being able to retrieve the list of messages (chat history) of Contacts of a specified timeframe via API calls

March 25, 2020

Andrew Chau

I don't understand how such a basic feature is still not available. Even without the message text, at least being able to retrieve the contact's message IDs would be good. The /contact/{identifier}/message/{messageId} endpoint is pretty useless to us.

API overall is very inadequate.

Shi Hui

Merged in a post:

API to get the list of incoming and outgoing messages

Likhith Tati

API call to get the list of incoming and outgoing messages from a contact. Further option to get only the latest N messages

December 1, 2022

Shi Hui

Merged in a post:

Developer API: Retrieves a list of messages based on start and end time

It would be good if I can retrieve a list of messages of a contact based on the start and end times.

In this way, I can get the whole context of a conversation and store it in any CRM or database.

October 31, 2022