Message Module: Search contacts by standard fields | Voters

Message Module: Search contacts by standard fields

complete

Bernardo Gonzalez

Currently we can only search contacts in the Message module by name.

Add a search function that would allow you to search through:

First Name
Last Name
Email
Phone Number

January 11, 2021

Mei Wei

marked this post as

complete

Yay! Now you can search for contacts by first name, last name, email and phone number in the Messaging Module.

Hassan Ahmed

marked this post as

in progress

Gerardo Salandra

marked this post as

planned

Bernardo Gonzalez

Merged in a post:

Improve Search on Messages Module

Alexey Popov

Now search only by contact name is available, we would like to search contact by phone number.

January 11, 2021

Gerardo Salandra

Hey Alexey Popov, you can search for contact using their phone number on the Contact Module. Are you referring tot he Message Module search functionality?

Alexey Popov

Hi Gerardo Salandra yes!

Fion Wong

Gerardo Salandra: our operators need to search the contacts at message module, if not we have to assign all of them as manager to access the contact module to search contacts to view messages. The problem is they are able to export and delete contacts without our concern.

Gerardo Salandra

Fion Wong: Yes, that is indeed a problem. We have 2 solutions in the works:
1) Adding advance search functionality to the messaging module, which is easier said than done (we process 20M messages per month) and you can imagine searching through that large historical based of messages is not cheap :P
2) Granular Permission Level: Will allow you to invite Users as Manager that don't have "delete contact" or "export" permissions. https://respond.canny.io/feature-request/p/access-levels-granular-user-permissions
Let me merge this post with the other and move to "Under Review" for our consideration.